ANTI-SPAM POLICY

Last updated: March 20th, 2026

REPRESENTACIONES ARTÍSTICAS APODACA, S.A. DE C.V. (hereinafter "Apodaca Group") with fiscal address at Jerónimo Treviño Oriente #1549, Colonia Centro in Monterrey, Nuevo León, C.P. 64000; makes available to you this spam policy, through which you are informed about the guidelines, procedures and commitments that Apodaca Group adopts to prevent the sending of unsolicited emails, guaranteeing full respect for the privacy of recipients and promoting responsible practices in terms of commercial communications.

PURPOSE

This policy aims to establish the principles, guidelines and mechanisms governing electronic communications of a commercial, advertising or promotional nature issued by Apodaca Group, in order to ensure that such communications are made exclusively with the prior, informed and express consent of the recipients, and in strict adherence to the best practices of personal data protection and prevention of spam.

DEFINITIONS

For the purposes of interpretation and application of this Policy, the following definitions apply:

i. Spam or unsolicited mail: Any electronic communication of a commercial, advertising, promotional or informative nature, sent in a massive, indiscriminate or systematic manner, without the prior, free, specific, informed and unequivocal consent of the recipient. SPAM is considered to be a communication that lacks an effective cancellation mechanism, that hides or falsifies the identity of the sender, or that includes misleading, fraudulent or unsolicited information.

ii. Consent: Free, specific, informed and unequivocal expression of will by which the owner expressly authorises Apodaca Group to send him or her electronic communications of a commercial, advertising or promotional nature. The consent may be revoked at any time by the owner, without affecting the lawfulness of the prior processing.

iii. Opt-in: Mechanism by which the user expressly agrees to subscribe to receive communications from Apodaca Group.

iv. Opt-out: Simple, free, accessible and immediate mechanism that allows the recipient to cancel their subscription, revoke their consent and stop receiving additional commercial communications from Apodaca Group.

v. Suppression list: Internal record containing the email addresses of those users who have exercised their right to cancel (opt-out) and who must therefore not receive further commercial communications from the Apodaca Group.

INFORMATION MONITORING AND VALIDATION

  1. 1. Prohibition of SPAM : Apodaca Group strictly prohibits the use of spam. Users should not use our services to transmit, directly or indirectly, spam or other forms of unsolicited mass communications.
  2. 2. Permission-Based Communications : Apodaca Group adheres to a strict permission-based communication policy, requiring your express consent before sending you any email of a promotional, commercial or marketing nature. This consent is obtained through:

    - Active checkboxes (opt-in) on registration forms;

    - Express confirmation during user registration processes;

    - Double opt-in when deemed necessary for added safety; or

    - Any other mechanism that guarantees the unequivocal will of the holder.

    All users who receive information from Apodaca Group have expressly expressed their acceptance to receive communications from our services through electronic means.

  3. 3. Opt-out provision : All promotional, commercial or marketing emails include an easy, clear and free method for you to unsubscribe from receiving future emails.

How to Report Spam

For any matter related to this policy, you may contact us through the following:

Address: Jerónimo Treviño Oriente #1549, Col. Centro in Monterrey, Nuevo León

Phone: 8182622700

Website: www.apodaca.com.mx/

Email: [email protected]

Opening hours: Monday to Thursday from 10:00 a.m. to 3:00 p.m.

UPDATES AND MODIFICATIONS

Apodaca Group reserves the right to make modifications or updates to this policy at any time, derived from any change in the business model, internal policies, new services or products, or any other cause.

Modifications to this policy will be made known through the website www.apodaca.com.mx/ indicating the date of the last update, so we recommend that you periodically consult this policy to be informed of any changes.